[Joe Bob]

HP sucks donkey balls. Ten years ago I ordered 5 computers. They ALL had problems......swore I would never order from them again. Sent them all back.....This is the company that date stamped printer cartridges so you couldn't refill them. Even off the shelf cartridges if sitting to long would cease to function. Rotten Bastards. The tech support was always "Bob" from Mumbai....gotta be the accent I hate most.....they get get pissed when you can't understand THEM.....

Recently my trusty Dell Inspiron was giving me end of life signs. The GF convinced me to try HP one more time.....ordered a laptop, HAD to have a backlit keyboard (since LASIK I can't see in low light)......other things not pertinent to my rant.

Got a good deal, 1200 delivered and a 3 year warranty. Took them a month to get it built as I wanted Windows 7...8 sucks. I get an email that it was shipped. FedUP allows for online tracking. Told me to expect a Monday delivery. No other notice. FedDouche shows up on Friday....leaves a note that it is to be returned. Drove 45 minutes to pick it up at the terminal. No local number to confirm it was there. Construction....they moved. Two blocks west.

Open the box....no backlight, mouse refuses to connect, W7 has 137 files to back up. I call HP support, "Bob" from Mumbai answers.....same ****er.....he said they don't offer a backlit keyboard......just ****ing kill me.

Needless to say, it's getting returned.