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Another Mom and Pop hardware story:
Within a week we go two identical clothing irons in that needed repair, which was my job. One just needed a cord, but the other one was roached and needed a factory replacement, which i arranged for. I fixed the one that just needed a cord, and the lady who owned it came in to get it. Mike, my co-worker, waited on her when she came in. "Hey Pat, the lady is here to pick up her iron." I poked my head out and said, "That's no lady, that's Mrs' Stormont!" and picked up the roached-out iron and threw it over their heads and it crashed into the aisle behind them. Mike said, "That's $3.95 plus tax, m'am You want me to put it in a bag for you?" She was totally cool with it, but there were three or four other people in the store who just stared in disbelief. Good for us our boss never learned of our shenanigans or we would have been fired.
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