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I've had this happen a few times in the past. The regulators had an extra stop riveted on to the regulator slide track, and I had to remove the upper one for it to lower all the way down. To verify this is the case run the window up, then while looking at the tracks see if the regulator slide contacts a little plastic and rubber stopper before it is all the way down... If so you must remove this stopper. If there is another one riveted on to the track down lower you're finished. If not, you'll need to rivet the stop you removed on to the lower indentation.
- Casey
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