Thank you for your reply.
I went to the car to answer your question, but then it worked for me.
I used the car a few days and is now intermittent. It would reliably go up and down eventually, but sometimes it would stop and I would have to either wait and try again, or help it and try again. It's usually sticking about 8 inches behind the windshield when opening and above the back seat when closing.
I was able to use the scan tool again and it's saying "Timeout". So I guess the car is saying "while everything seems ok, it's taking too long, so I'm stopping"?
The fluid level is above MIN but only slightly so I purchased some fluid and will top up and maybe just use the top for a few weeks now that it's warm again and see if it improves with use and lubrication.
If not, I'll come back here.
Thank you.