Quote:
Originally Posted by Brandon Abbey
Couple things, as president of Escrow.com I'd like to know more about your discussion with our customer service department because your comment bothers me. You can call the company and ask to speak to me 949-635-3800, I'd be happy to go over the process with you. I would suggest your buyer make arrangements to have an independent inspection of the car. There are many reputable companies to choose from. If both parties are in agreement the funds can be released to you when the shipping company picks up the car.
Brandon Abbey
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I'm very obviously nervous about this and the responses were bare bones minimal without any attempt at assuring me funds transfer over etc. I was looking for more than "the funds were received via wire transfer". I'm sure the person is busy and gets the same concerned people all the time, but that doesn't make me feel better about sending my car across the ocean without any money in my bank account. It's a scary thought, what if something happens during shipping? Who's car is it at that point? Overall I'm not unhappy with the communication, but I felt like it was obvious I was looking for more thought out responses. I really appreciate you coming and looking for answers though. If I get a chance to this week I will give you a call, but email is best.
I emailed the buyer and we're going to work through this. Probably release the funds and get the title moving and then get the car on its way shortly afterwards. Which will put me at ease and satisfy my concerns.