|
Here's my take on Lux. dealt with them on a car that i still have NOT receive the stock radio from Lance. it was advertised in the ad but never delivered. i tried to chase it down but always been told he's working on it to get one blah blah. i clearly told him i could get one too so just refund the cost but he refused to do so. up until this day i still haven't received what i was promised on multiple counts not to mention it was a dishonest advertisement to begin with.
i want to address their business practice a little further from i can see after dealing with them. i was able to track down the original owner of the car i purchased because Lux Sport didn't even bother to clean the glovebox that still had the previous owner's info in it. the wife of the previous owner was shocked that the car was being flipped because apparently they were approached by a ''family man'' type who promised to buy the car to keep. of course we discussed how much was sold for. as a buyer i didn't really care much because to Lux's power, they found the car first. but the wife was deeply sicken by the ''purchaser'' because how they were lied to. she did not even want to tell the husband because she knew how upset he'd be. i feel sorry for them but at least the car seemed to be loved. the car was loved (luckily) but the condition isn't as nice as advertised. with that being said, Lux knows how to take pretty pictures for sure.
in conclusion, i have no problem paying a dealer premium if the guy running the place is legit, honest & knowledgeable. i've talked to Lance on the phone multiple times. he clearly has no clue on those cars except knowing he can flip them to make a sizable profit. what's funnier is that the fact i know how much profit he made on me but he refuse to send my money back on a head unit i can buy for $400. he claimed he could buy it for less perhaps it would've saved him maybe $50 ~ $100 bucks? that to me is a bad business practice.
Few facts people should know before dealing with them:
1. they don't really know what they have. if you get lucky you buy a decent car with Lux premium. i was told the car had good service record but up to this date i still haven't received them. so that's a lie. i was told the car has original paint but it's not. some panels are painted (no sign of accident though, luckily!). so that's a lie. i'm still owed what i was promised. that's more lies...
2. they have eyes out there looking for cars every day to buy. they don't do PPI on them, because simply have no time for it. so good luck on that. like others suggested here. if you like what they have, go see it in person. they can not be trusted.
3. their location is in a storage service warehouse that have lots of nice cars in there. that's not their inventory. lots pictures posted on Lux's Instagram are not their cars but privately owned by the storage warehouse's customers. you see their false advertisements on daily basis.
4. do not trust the PPI shop they recommend. place is a crapshoot. so does Lux itself.
it's quite sad that buying an used Porsche has turned sideway like this. again i have no problem paying more for a car that has good history & service record. fact is pretty much all those cars required somewhere between 5k to 10k worth of work to bring it up to date. if there's a record to back up the asking price i have no issue paying the price clearly that's not the case with those guys. buyers be aware.
|