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Alex,
I had a similar experience with them regarding my insurance business in New Jersey. In my case they had a wrong telephone number, a bad address and the wrong website. Not only online but in the books. My costs weren't quite as high as your but still substantial and the lost business is in-calculable. You do indeed have a case but here's your issue. $17,000.00 is substantial money but are you going to try this case yourself or hire an attorney? You will easily spend $17,000.00 in attorneys fees. Doing it yourself you run the risk of being outdone by an experienced trial attorney. The shame of it is YP knows the cost of trial. Most likely they have attorneys on staff that do nothing but deal with cases like yours. It basically costs YP nothing to defend and you spend as much to go to court on principal. Even if you win you beak even.
Sorry for the bad news but that's the reality of the legal system. In the US anyway.
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