[RKDinOKC]

Oh great, my bosses think that when Microsoft says you don't pay for utility accounts, that means any mailbox without a physical user instead of just resources like room calendars and shared mailboxes. Yikes. Example: each of our copiers with scan capability has a mailbox to email scans to users. They think that is a utility mailbox that does not require a license. Any account used to login and send mail is a user mailbox and requires a license.

What gets me is when we were using just the exchange server mailboxes costed more than the exchange online mailboxes, but they charged you based on a total and called each mailbox a seat. Exchange online charges per each mailbox and calls them mailboxes so now it is an issue.