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Platinum Member
Join Date: Jul 2001
Location: Leave the gun. Take the cannoli.
Posts: 21,371
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Some good advice above about actual vs estimated. If she has her own meter, that is her usage.
It may be worth making sure there is nothing else on her meter, and that the meter she thinks is hers, really is. There is a meter# the electric bill. Have her unplug and turn everything off, and see if the meter stops.
I've seen new multi-family or commercial units with the meter#s accidentally swapped.
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