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The tech support folks for Cox are here in the USA and speak normal English. The pain is my system is a Tivo not the box that Cox rents. I own the box and there is no monthly charge for it. Just the cable service. Tivo has a lot better capabilities than the Cox equipment. I do have to use a Cable card and a tuning adapter that belong to Cox. It is a strange hookup and it works great most of the time. When we have a problem the tech support folks always assume I have their equipment so it takes a while to get them to understand they can't help me they have to transfer me to the cable card department. There is no way to just call the cable card folks direct.
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Glen
49 Year member of the Porsche Club of America
1985 911 Carrera; 2017 Macan
1986 El Camino with Fuel Injected 350 Crate Engine
My Motto: I will never be too old to have a happy childhood!
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