Quote:
Originally Posted by LeeH
I'm not a hand-holder when it comes to my clients. 2x is about my limit on an info request. No response? I move on to another project.
Eventually, I get the "Is my file ready?" email. Then I respond, " I sent you e-mail on (date) and (date) looking for info. Once I get that back I should be able to knock it out pretty quickly."
What's funny (or sad) is how many times the response is, "I'm pretty sure I sent that to you already," when they have not.
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Thanks Lee...great post, appreciate the input.
I like your approach.