I tried that. It's a request to unlock the phone. I was then sent an email to sync with iTunes to unlock it. I just can't find a version of iTunes that works with my laptop with vista home home basic.
We are going to the Apple Store this Saturday to have my wife's phone looked at. Maybe they can help?
Quote:
Originally Posted by stomachmonkey
You don't need iTunes for carrier unlock.
Go here, https://www.att.com/deviceunlock/?#/
Click agree at bottom of page and hit Continue.
Make sure you have the original phone number that the device was issued with. |