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Here's my take from a family friend. Yes, they do work in quiet situations and if you talk directly to them. In a crowded restaurant, they can have problems. The family friend repeatedly starts new conversations at a restaurant when everyone is engaged in a conversation already. The cacophony of noise seems to overwhelm the hearing aid. When my dad talks to his friend on the phone - landline to landline - there is often a lot of repeating going in on my dad's end.
Other than that, seems to work just fine from what I hear.
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