Quote:
Originally Posted by Grimm
I work in the appliance industry and sit on the advanced product development steering committee. Trust me, consumers will expect, at a minimum, all high end appliances to provide some basic level of connectivity. Your generation might not want that, but the younger generations all will expect it. Read about the Internet of Things to get some background.
All our appliances will connect to the Internet to provide monitoring, basic controls, and, most importantly, remote connectivity for service and support. It's already happening.
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I shouldn't need 'support' for a fridge.
It's fine to spew corp-think when you're at the office but please don't try to sell us that nonsense here. 'service' and 'support' are just the appliance industry trying to get into the pockets of their customers AFTER the sale.