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Originally Posted by 1990C4S
Lots of negative Subzero reviews out there.
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Quote:
Originally Posted by onewhippedpuppy
So appliance manufactures don't make money from out of warranty repairs? Appliance parts don't get marked up? Designed obsolescence doesn't exist? Because most don't break within the meager 6-12 mo warranty period. When the ice maker agitator motor broke on my 2-ish year old Kenmore, the cost for overall assembly from Sears was about $250. I took apart the assembly, found a part number on just the motor, found the generic motor on the internet, and fixed it myself for about $60. So that part wasn't being marked up from Sears? The total assembly, by the way, was the motor and agitator arm. I installed the arm on the motor and saved about $200.
I'm not expecting an appliance that never fails. But I am expecting one that lasts a reasonable amount of time, commensurate with the timeframe that appliances were able to last 30 years ago.
As for your "innovative" ideas, do you really believe that you can detect every way in which your dishwasher will leak? Or add these various monitoring systems without impacting reliability? The only thing worse than a leaking dishwasher is one that is supposed to detect the leak, but doesn't. Or a freezer that will detect a failure detecting a failure when there isn't one. Your industry cannot design a reliable ice maker for God's sake. You are adding systems on top of your unreliable systems, why not fix the unreliable system that are at the root of the problem?
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OK, now I get it. You purchased mass market junk. Yeah, I can understand that stuff being made with planned obsolescence. The products I'm referring to are in the premium category (Miele, Sub-Zero, GE Monogram). It's like comparing a Yugo to an Audi, Benz, or BMW.