Quote:
Originally Posted by ckelly78z
Upsell, Upsell, Upsell........the chant heard from the managers of all dealerships in the sales/service meetings.
If they can get you for $280, they might be able to get you for $2800, and don't forget the scare tactics to the uneducated check writer. "Maam, I afraid this car isn't safe to drive in it's current condition" !
|
How would you run a dealership? Capitalism. Increase the profit. No room for a conscience when we're trying to increase profits. Upsell! Upsell! The owner demands a higher yield! Upsell! Upsell! You want your "Holiday" bonuses don't you? Upsell! Upsell!
The chant is actually from the owner of the business. The CEO. The managers just do what they are told.