Quote:
Originally Posted by recycled sixtie
Fortunately I have my HP Pavilion on an extended warranty for 2 years at a cost of $100.
It has several problems after 1.5 years of use. I call HP(Pickup and Return care pack for 2 years). The number I have found with a recorded message says " due to technical difficulties this phone line is experiencing issues". Or words to that effect.
I have noticed in the last few years that Toshiba, Sony,IBM have dropped out of the laptop market. Well I like value and tend to go to IBM compatible as opposed to Apple with the latter being too pricey. I see Asus, Acer and a lot of HP laptops out there but don't want to risk HP again.
Any advice which non Apple laptop product to get? HP printer works fine. I might have to resort to Apple if I have to. I am on the comp. about 2-4 hours a day. I need something that lasts. I know many of you are going to say Apple but I will listen to you anyway...
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Went thru a similar ordeal few years back. Had an HP that I really liked (2nd gen touchsmart / flip screen / DVD / Win 7 ultimate) but fried three times and after near exact 3 years of usage. Purchased new heavily discounted in OEM sealed box. Covered under warranty Best Buy offered me a full replacement from original price and select or apply difference to anything I wanted.
Caught an online Best Buy deep discounted loaded 17" Asus including a rarely found Bluray drive, a separate Nvidia graphics board, etc.. Last version of the OEM installed Win 7. Best part was the FACTORY Asus warranty of 24 months. Plus right after I registered it with Asus, they gave some bonus extras. Weird though as it was a hassle placing the order online with Best Buy and apparently they had a price discrepancy. Fortunately, I called a store, directed them to the link and they honored it. In two days it was at my door. Considering my initial cost from years back on the 1st laptop from B.Buy, I'm very pleased with the deal and mostly the Asus product.
Definitely next time around will acquire another Asus.
EDIT: Should have added, after two years the only minor complaint is the battery has petered out. But... the factory replacement is only $18 on Amozone. Crazy cheap compared to other name brands.