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I am in the VoIP business, I sell Hosted VoIP communication systems and sell against RC, 8x8, Vonage, Comcast, Nextiva....you name it...
redbeard is right in warning about the internet as it is the true lifeblood of any VoIP, especially hosted (aka Cloud) VoIP system.
If you're not afraid of a little DIY and phones are mission critical to your business, these options are good enough, which is how they deliver service, "best effort". If you need connectivity all the time and don't want to become a VoIP expert while paying someone else for service, I'd strongly suggest seeking out a reference or multiple to a local "small" phone service provider.
At the end of the day, these highly recognizable/big name companies are overcharging customers, providing underwhelming service, all while never setting foot in your business. I compete (well not really) against it, everyday.
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'78 SC Targa ~Brynhild~ Insta: @911saucy
"The car has been the cave wall on which Industrial Man has painted his longings and desires." -Eddie Alterman-
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