Quote:
Originally Posted by berettafan
My business is small but I spend $$ where necessary to have the best in everything that touches my clients.
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This says it all.
If you trust your network guy and know he is good and responsive, nevermind within walking distance...he's you're guy. Plus, VoIP and data networks can share cabling infrastructure, switches and routers...he's already half way there.
When against these big box providers I sell on this point almost every sales call...that when you need help, someone will be there, to answer the phone, and help fix your issue...while you continue doing your job.
I have prospects dial their phone into whoever I'm quoting against, every time, every-time, they end up hanging up in frustration before reaching a live person. Call my office, someone always answers before the 4th ring... We're small but mighty.
Frankly, the small business guy will appreciate your business more too.
Good luck whichever direction you choose.