I have had to go through the healthcare.gov site.
The provider has to provide you the same options as the healthcare.gov website at the same price. Regardless of where you get your insurance is has to cost the same to the consumer.
My experience with healthcare.gov is that it sucked donkey nuts. This year I tried
www.stridehealth.com. Same plans, same price, but hopefully I have a middleman that can help me deal with the government and insurance companies. Because all the government does is blame the insurance company, and the insurance company blames the government while you the consumer sit and spin.
I'm SOO thankful that I get to deal with the government, IRS, and insurance companies all for one service. And it sure is convenient that none of the 3 communicate with eachother.