[hdavis]

The reason I posted this here was to try and get a better response from them. I had reached the highest level I could at Pelican (I didn't know how to get in touch with Wayne), and the response I had gotten was not satisfactory.

I am a business owner (as I'm sure many of you are) and sometimes my employees handle customer issues in a way contrary to our philosophy, and I very much appreciate it when someone reaches out to me and lets me know about it.

So far it seems that the posts got them moving and my parts are supposed to ship out today, which will make me very happy and satisfied as a customer.

And will let potential customers know that Pelican makes things right on the rare occasion when things don't start out as they should.