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Now that all of the facts are out, it seems to me that Pelican did okay. I've ordered enough parts over the years to know that "available" just means a given part can be had from somewhere and that only means it's not NLA. No supplier (Pelican, Porsche dealer, anybody) ever stocked every part available, or even close to it, so waiting for PCNA to supply a part is normal and expected. It's also not uncommon for a part to have to come from Germany, as not even PCNA has every part in stock. What's more, parts that show to be available sometimes are not and you can wait forever to get a part that will never show up. That's the fault of Porsche.
What has this taught me? I'm glad when I can get parts for a 40-year-old Porsche. I've sold off cars in my collection from other makes, when I decided that parts availability was too poor to keep them long term. I also order long before I need something, as I know that these delays can occur, especially for parts that aren't used all day, every day. I don't get mad when some arbitrary deadline I set for myself passes; I quit making those years ago. I know when I order a part, 90% of the time I'll have it in a week or so. 10% of the time it may take longer.
I'd bet if you wanted to reach Wayne in the future, clicking on his user name and sending him a PM would eventually get a response. A phone call might do it, too, but I wouldn't probably demand immediate attention to my problem. I learned long ago that the world doesn't revolve around me. It revolves around my dog, apparently.
I think Wayne has shown that he tries to think of potential snags and deal with them proactively. His business is continually evolving. In this, I think his company is light years ahead of anybody else.
My .02,
JR
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