[rcooled]

Originally Posted by speeder

Unfortunately, this is just the business model for luxury car dealerships these days. If they were completely honest and only advised people to do repairs that were actually necessary, they'd go out of business tomorrow with their new $10 million buildings and cappuccino lounges, etc.

This pretty much sums it up. This is the business model for most all dealerships nowadays...not just the luxury brands. The service departments are what keeps dealerships afloat. They really don't make all that much selling new cars.