Remember WAY back when Craftsman Tools really meant something? Yeah, I know they aren't "Snap-On" or another high quality/priced professional grade, but for the average home enthusiest, it did the job. It truly seems Craftsman and crap have more in common than beginning with the third letter of the alphabet.
Case and point: Today I decide to take back my 1/2" ratchet that the internal ratcheting mechanism has failed. I walk into the local Sears tool department and ask an associate who I need to talk to about a replacement. I guess the days of getting a new tool are long gone. Mr Personality grabs the ratchet from my hand, turns around and walks to a tool drawer under the register. Rummages through it and grabs another 1/2" ratchet that looks as if it had been used as s hammer with chunks of metal missing. Needless I refused the replacement as he proceeds to tell me they just rebuild them and put them in the drawer for replacement tools as people come in. I strongly request a rebuild kit since I can do it and my current tool is in far better condition than any sitting in his rebuild drawer.
So much for buying any additional Sears tools if this is there idea of quality.
Sent via Jedi mind trick by the cat