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Real estate agents are similar to doctors and lawyers in one narrow regard: The difference between average and excellent is VAST, while the difference between poor and average is small.
The difference is that in real estate sales, I'd say probably 5% of the agents do 80% of the sales. And everyone else lives off of crumbs.
And why do all real estate agents claim to be brokers? They are not. If you have a problem with the way an agent is conducting himself, then write a letter to his or her broker. That agent will be straightened out right quick.
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