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yeah, this looks reversible, but I'm not sure how I can accomplish it since I have to use one hand to pull on the drop, and only have one other hand to manipulate the hardware. It consists of a u-shaped outer section and smaller u-shaped inner section that has a wire loop that attaches to the riser. The third piece is a flat section that goes between the two and has some teeth to catch the drop itself. The sections are angled such that drop tension pulls the lower section out, forcing the inner section up towards the narrowing end. I tried to pop the inner section towards the pole while holding the drop slack, but it wouldn't budge. If I had a second person holding the drop with some slack I think a big screwdriver and some vice grips might do the job.
I would just call SBC and have them come out and put a new one in, but I hate to burn 4+ hours waiting for the person to show up. I had some real fun when the neighbors in back had guys trimming trees and they nicked my line. The guy came out and fixed the phone but in the process fried my dsl. Then it took 3 service calls to get it sorted out.
Yes, deregulation certainly has made for better service.
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