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Join Date: Feb 2000
Location: Naperville, IL USA
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Isn't it obvious that we're selling?

Hey gang,

Need your opinion... I own/operate the website https://alconkits.com selling Alcon brand brake kits. We all-to-frequently questions like "Where can I buy such and such brake pad for my Alcon brake kit?"

I'm rather confused because the consumer must have at least gone to home page to get the email address/phone number. However if they write and ask "Where they can get XYZ product?" it seems to me that it's just not obvious that we are a retailer of Alcon brake products.

When you go to the site, is this not clear?

We worked hard to put a lot of good content on our website as a resource for folks, but I'm wondering if maybe we went too far and they see it as just an information site, and not a retail outlet. Your opinion greatly appreciated... I've been looking at it too long.
Old 04-05-2016, 02:56 PM
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