[Deschodt]

Ah, ski rentals... Mine was slightly different, cheap ersatz of Air BnB. We get there and (as it turned out, did not know then) the cleaning crew had left the wrong keys in the lock box. We paid - non refundable, we're there, all 12 people (sis inlaws with kids), door won't open - wrong key... It's 7F outside. After 2 hours outside trying keys, looking for someone, nobody calling back, young kids crying they are frozen, I broke the door. Found the correct key inside - documented findings and damage with pics... Then spent the entire stay evenings %$#% fixing their damn door jamb, trips to the local ace hardware, bought tools (annoying as I have those at home), repaired it better than new. They *never* called back over the week we were there. EVER. I'd be pissed about my time and cost of tools but... sometimes it goes the other way !!! I let it go... I'm booking hotels now, better idea anyway, too many family members in close quarters ;-)