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Non Compos Mentis
Join Date: May 2001
Location: Off the grid- Almost
Posts: 10,655
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I have a commercial building that had Frontier lines hooked up to the fire alarm.
There were problems, and their service guys refused to check at the fire control panel. They said no problem where the line enters the property, and wouldn't walk an extra 100 feet to even look, though that's what I requested when I first called them.
We dumped Frontier, and have had no problems since.
I've heard that it's common for Frontier service guys to find ways to avoid work-
"Um, our fire alarm is kinda important- Can we check the signal at the control panel?"
"Not our problem" as they get back in their truck and leave.
Never again.
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