Quote:
Originally Posted by vmb
Anyone know how to hack into a password-encrypted laptop? I got an old 2012 Lenovo Thinkpad running Windows 7 that my office was going to throw away, thinking it would be perfect for my kids to use for their homework (OK, I admit it's so they stay off my main desktop). But I need to bypass the Symantec Endpoint Encryption logon screen and reset it to factory settings. I found some online suggestions, re: F11 and also the "blue Thinkpad" buttons at startup, but none of those methods work.
Thanks for any help.
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If it were as easy as googling or asking on a Porsche forum it would not be a very good product now would it.
The laptop should have the license key sticker. Find out what version of 7 was on it, get your hands on an installer CD, boot from CD, wipe drive, and start from scratch.
Quote:
Originally Posted by 968rz
Need to turn the TPM chip off in the bios, format the drive and reinstall from scratch. it's always a good idea to make friends with the IT dept, if you can get the code from a "friend" you can avoid the format.
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Unless something has changed the Symantec product does not support TPM.