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I checked the coupon terms, I had 30 days to get a refund, after 30 days it is a 'case-by-case' refund.
I am over 30 days, so a refund is not guaranteed.
Additionally, I am doing the installation myself. I do not need to deal with this company after they supply my windows.
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"A machine you build yourself is a vote for a different way of life. There are things you have to earn with your hands."
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