[John Rogers]

I can see several possible issues with the tech person. First of all he is probably bored to death working on the same things over and over. Second is fixing a broken PC is nothing like flying an AH1 so he does not feel there is much of a challenge there. Last is the way he was trained in the Army, I.E. do this, do that, check this, ETC, ETC and do them in a certain way and expect certain results. I saw this when I was the IS manager at COMNAVAIRPAC in San Diego years ago and my contractors were all ex military who worked for SAIC. Their hiring process was tough enough so that I would get people who could think fast on their feet and use a lot of imagination. I see that also in the computer classes I teach with retired Navy people with lots of experience as they are taught to do things in a certain way with only these steps, ETC, ETC. It is very hard for them to break out of that method of thinking and some never do.