[JFP in PA]

Originally Posted by NSW911

Thanks JFP.

I appreciate the fact you have been running the Durametric software on Windows 10 with no problems but from my experience described in detail, I think any reasonable person might suspect the Windows 10 operating system as being a contributing factor to the software's non operation.

I'm pleased to say I now have the software up and running but for the benefit of others who may experience similar problems, the steps I took were as follows,----

(a) Although the computer was brand new I opted for a complete computer reset which involved the removal and reinstallation of the Windows 10 operating system. This took approximately 50 minutes to complete.

(b) Durametric version 6 software was then reinstalled followed by the installation of the USB cable drivers.

The program was then enabled and has been used successfully.

Thanks once again for your reply.

So from your description of how you fixed it, it was not a Windows 10 problem, but how you had your computer configured, because now it works with Windows 10?