Quote:
Originally Posted by ossiblue
Just a slight diversion here.
I began using the new Citi Visa card to buy gas at Costco. Every time I use it, I get a message on the pump about having to insert my Costco membership card before using the pump. Since the Citi card is my membership card, this didn't make sense. It takes three or four attempts before the card is read and I can pump gas. I went into Costco and asked at the membership desk if others had the same problem and was told that yes, it was a common issue since the change over. She checked my account number and said everything matches so there appears to be a problem with the new cards being read and verified by the software.
I live in SoCal and am wondering if anyone else, in a different location, is having a similar issue when using the gas pumps and the new Citi cards.
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I had to swipe it twice like I used to with my Amex. I was surprised that they didn't update the pumps to recognize the Citi Costco card in one swipe. Hopefully that will change, but price differential worth the minor inconvenience.