|
My MIL is 85 and is fairly up to date on electronics because of my wife and with my help. She has a iPhone 6S, iPad Air and a home computer I built (or overbuilt) with a mirrored hard drive and 16 Gig of RAM and a i7 CPU. He uses her iPad constantly and is finally using texting properly.
She uses Quicken and can download her checking account from her bank and pay bills online. She still will not go to automatic bill pay for the utilities. She wants to make those payments with a check but she does mail it. I hate messing with any of that. All my utilities are just set up to automatically pay on the due date. All except AT&T that is.
I don't trust AT&T at all. One month I opened my bill and it was over $800. It took me over two years to get that straightened out. It was 100% thier fault and it took over a year and several analog paper letters and several hours on the phone to finally find a manager smart enough to even understand the issue, and fix it. Once I talked to her it was fixed in 5 minutes. Dozens of other AT&T employees were simply not intelligent enough to grasp the issue.
__________________
Glen
49 Year member of the Porsche Club of America
1985 911 Carrera; 2017 Macan
1986 El Camino with Fuel Injected 350 Crate Engine
My Motto: I will never be too old to have a happy childhood!
|