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Platinum Member
Join Date: Jul 2001
Location: Leave the gun. Take the cannoli.
Posts: 21,381
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Happens all the time in my business (construction) then they wonder why I'll go to home depot....
One business was masonry/landscape supply. My father had an account with them in the early 70's, and we continued it into the late 90's. Then one day I get a call from my employees, account closed..... they cancelled all commercial accounts, no notice, went retail, and I would have to send a check/CC with my employees. Used to spend a few thousand a month easy, not a dime since.
Another lumber yard gets it. Even when the economy was in the dumps, and orders down, they kept my discount and service. Guess what, they get as much business as I can give them.
So FFR, I'd say eff'em, and buy by price and service. They have no dedication to past accounts.
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