[David]

I hate completing surveys but it's part of ISO 9001 so we kind of have to. I suggested to our QC guy that we make it fun so people will enjoy completing it.
What do you guys think? Too unprofessional?

Here's what we sent out through Survey Monkey:

1. How likely is it that you will complete this survey?
1-Not a chance 2-Maybe if nothing else comes up 3-Sure, in a week or so 4-I live for surveys!


* 2. Were you satisfied with the quality of the product or services?
1. Not even a little 2. A little 3. Good job 4. Heck yes!


* 3. Were dates of delivery and schedule kept for products/services?
1. Not even close 2. At least you got the right month 3. At least you got the right week 4. Nailed It!


* 4. Did communication flow throughout the project to your satisfaction?
1. You guys need to join the 21st Century 2. Barely stone tablet and chisel worthy 3. Carrier pigeon finally arrived 4. Telepathy skills spot on!


* 5. How satisfied were you with the technical knowledge, assistance and expertise?
1. You're idiots 2. A little better than a kindergartner 3. Obviously, not your first rodeo 4. Albert Einstein would be proud!


* 6. Did the NRG Central Repair Shop meet your expectations?
1. Not even close 2. Close enough I guess 3. Good job 4. You guys rock!



* 7. Final report/ written documentation
1. You guys do that? 2. I think i got one in the past 3. Bene 4. Eccellente!



* 8. Based on your experience, would you use our services again?
1. Doubt it 2. Maybe 3. Sure, why not 4. Without a doubt!



* 9. Were good safety practices demonstrated throughout the project?
1. I'm calling OSHA 2. Your safety program needs work 3. I would let my kid work there 4. First class! 5. N/A



Unfortunately our reply rate was no better than usual with about 25%.