[RKDinOKC]

What got me was they didn't have my correct security questions and to get the $20 charge removed they had to kill my credit card and I could no longer use it on my apple account. This is the third time I've gotten a movie charged to me I didn't rent. All the other times they just said okay and removed the charge.
The same with Cox. I've rented movies that didn't play, and had movies just show up on my account. Called and they took em off, not problem.

Going to call tomorrow and ask until I get someone with a brain, that is very poor customer service.