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HardDrive HardDrive is offline
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Join Date: Apr 2005
Location: Columbus, OH
Posts: 18,240
Carfax email mistake. Wow, not cool.

So I wake up this morning and there is an e-mail in my box from Carfax. Its an email indicating that I recently purchase a vehicle, and the Carfax report I had purchased had indicated that my car was flood damaged. They were collecting information for a news story about why people purchase flood damaged cars.

We'll I nearly fall over, because the only Carfax report I have ran recently was the one for the pristine 27k Mach 1 I had recently purchased, and that report did NOT indicate flood damage. I log in to Carfax, but the report has expired, so the only way I could get a new report is to cough up $. I am getting late for a morning meeting, so I say screw that, nothing I can do about it now. I'm pretty pissed because I'm looking at diminished value on a car I paid a bit of premium for. At the same time, I'm finding it hard to believe, because at this point I have had my nose into every bit of the car, and its clean as a whistle. Zero indication of anything. Not a good way to start the day.

20 minutes ago I get the e-mail below. Seriously!? WTF? Someone at Carfax needs to extract their head from their back side.

Old 09-28-2016, 09:32 AM
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