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G'day!
Join Date: Sep 2008
Location: New Smyrna Beach, Florida
Posts: 47,087
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Quick eBay story
Not as exciting as some previously posted but I'll share as a data point anyway.
I have had hardly any problems with eBay. Been a member since 2000 mostly as a buyer but I did a lot of selling when I had the time. 100% with over 1200 transactions.
So during Hurricane Matthew of course we had a power outage and even though I had a generator, I still found the use of a transistor radio to be handy to keep up with some of the local updates.
The transistor radio I had purchased from eBay about a year or so ago just to keep for emergencies. So I decided to get another one for my Mom from eBay. I ended up buying one that was almost the exact same model as mine - a Realistic (Radio Shack) with AM/FM - "used but works fine" according to description. The radio came and with a brand new battery the reception and volume level was awful. Especially in a side to side comparison with mine.
I sent the seller a message letting him know and waited for a reply which never came. A week later I sent a second reply - again with no response. So finally I went through the eBay resolution process requesting to send back. That was Friday and today I got a full refund to my PP account and the radio doesn't have to be sent back.
Had the seller responded to my initial message he could have refunded me just for the cost of the radio - less shipping - which was my offer to him to resolve the situation.
What was the purchase price? $10.00 for the radio and $4.00 for shipping. It wasn't the $ it was the principle.
I guess the seller didn't check the radio's functionality out very well.
As an aside, I have purchased a second transistor radio (also on eBay) and it turned out to be fantastic condition and works very well, so that's the one Mom will get.
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Old dog....new tricks.....
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