[911 Rod]

Turvuren I can see now your initial post was in haste. Maybe you should have slept on it and re-read before sending. Yes these stereo-types become embedded in us as we get older because we do have these real world experiences. I used to deal with companies that border the US, that isn't Canada, and they too had their way of doing business. They always found something to nit pick about our product after delivery and wanted a discount. We found the only way to combat this was to add an extra amount to initial price equal to the discount we knew they would ask for. Everyone was happy!