[jyl]

The Factset application was not open. I had tried to open Excel which probably triggered one of the Factset-Excel hooks. Killing Excel then didnt help. Opening Task Manager and killing all Factset processes didnt help, they kept reappearing as fast as I could X them. Tried to unistall Factset but it claimed Excel was running and refused to uninstall. Restarting Windows didnt help. Then Windows itself started becoming unresponsive. I decided to give up on the whole hot mess and reinstall. I didnt have a previous good VM, because my laptop only has 120 GB SS storage so I cant keep too many spare virtual machines laying around. But I think I will find room for one spare. This is a personal MacBook. I am going to resort to running Factset in Citrix rather than go through this again.