[Rick Lee]

I may have oversold myself at a recent trade show, where the booth next to ours was a German company that deals with ITSM. As booth neighbors, we became best friends over three days and chatted for hours in German. I recently emailed my new friend there, who's a big boss, about a job I saw on their website that looks like a fit. He immediately wrote back that that job was based in Germany, but that they'd consider making it US-based for me or even creating something for me. Now I have a Skype interview with him and the HR boss (in German) next week and am scrambling to educate myself. Mrs. Lee is a BSA, so she's been helpful in explaining some of the jargon and processes to me. Anyone here know more about this industry? PMs are welcome.