[Derek911]

Two months sitting on a shelf and not even looking at them is crazy. Three months total is crazy.
11 months turn around is unreasonable. That means they don't have enough staff on hand. 11 months to refurbish gauges?? Practically one year??
Part of satisfactory service is the turn around time. Clearly, things take time, but if your job sits on a shelf for 10 months and three weeks before they start work on it, that has nothing to do with craftsmanship, That is lack of manpower. Unless you are telling me one man spent 11 straight months, 8 hours a day, on guages. This is a shop not having enough people to do the jobs that they take in. If you accepts jobs and still have months of work to do on the shelve, that is unethical.