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I got an answering machine message from Citibank the other day.....call about my MasterCard....please call and enter this message number yada yada. Didn't call.
Same message yesterday.....different mess. #...so I called.
Said my acct. was past due ( all automated) wanted me to press a bunch of numbers.......I hung up.
Looked in my check book....last check was in May....hmmmm. Go to my filing cabinet......last statement was May. Tear the house apart can't find a June statement.
Call the number again....message # no longer works. Press a bunch of numbers and finally get a human (no accent even). Explain the situation. He deducts the late charge, deducts the interest, and I pay the balance over the phone. He then tries his damndest to get me to go to auto pay. I said no several times before he finally gave up.
Makes me wonder if they ever sent a June statement.
__________________
Pete
79 911SC RoW
"Tornadoes come out of frikkin nowhere. One minute everything is all sunshine and puppies the next thing you know you've got flying cows".- Stomachmonkey
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