[RKDinOKC]

Welp, If it's not what you say or how you say it but you make people feel stupid...Guess What?

Gave a bunch of employees email accounts. Each received an envelope with their name on it. In the envelope was a piece of paper. It has their Name, Login, and Password, and the employee web site. The Login consists of the first initial of their first name and their last name, like jdoe for John doe. The password is two easy 3 letter words followed by a single number, like bigcow7 or dogtoy3.

The account is for them to access their hours, pay, vacation, etc. along with their training and classes available for future training.

When they were given their envelope they were trained how to use a kiosk and did so using their login and password from the sheet in the envelope. There are kiosks around the facility for users without computers to use.

More than half the new users cannot figure out how to login. Most can't remember their login let alone their password.