|
Yea!
The finally sent a Cox employee with the proper test equipment, and the right knowledge and intelligence to fix the issue. At least for now we are back in full operation. He took out one of the two splinters that were in place and replaced on of the splinters that was wrong. I sure did not put them on, it was another installer.
He knew just what to do, and replace the tuning adapter and it lock in and is happy.
Cox had sent me a survey after the first three guys made visits out. I was rather um HONEST in my evaluation of the service provided, or lack of service and knowledge. The last guy was happy to help and very pleasant and most important of all, he got all the channels to work.
__________________
Glen
49 Year member of the Porsche Club of America
1985 911 Carrera; 2017 Macan
1986 El Camino with Fuel Injected 350 Crate Engine
My Motto: I will never be too old to have a happy childhood!
|