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The starter motor on my 2001 E320 gave up the ghost. I had it towed to a shop where I worked as parts manager for 4 years because I thought I would get treated fairly. I gave two weeks notice when I left on good terms.
I did my home work and the Bosch starter motor listed for around $250 depending on vendor. Labor was approximately 2 hours, so should be around $500 to $600.
Car was dropped off on Monday. Finally got the call Friday afternoon. "Cars all set, you can pick it up Saturday. Oh we had some trouble getting your exhaust off and the labor is 6.5 hours and the starter is $370.00." So final tally $982.00!!!!!!
I just about fell over. I told them I think they're way out of line.
They gave me a break on the labor and finally lowered the price of the starter to $250.
Bastards! Shame on me for not asking for a quote before they started. Shame on them for trying to stick it to me.
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