[wdfifteen]

First of all, you sound like a fantastic rep. Sales always looked like magic to me, and my hat is off to a man who does it well.
It looks like if you do nothing this job is going to go down the drain by itself and take you with it. If you talk to your boss's boss, you might be able to salvage it. I'd go for it, and I would tacitly shoot for your boss's job.