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Recreational Mechanic
Join Date: Sep 2000
Location: Northern Colorado, USA
Posts: 3,326
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A couple thoughts....My guess is the endodontist you saw knows about this guy and this habit, he's probably seen it before from him but never wanted to report it because he's lose the referral. Your wife may have been the last straw. My practice is referral based too, sometimes you have to look the other way on some borderline stuff, but something like this that is totally blatant you cannot ignore.
Another thought, I have seen cases where a dentist's front desk is overbilling but the dentist is unaware it's going on. I have also seen cases where the front desk staff is overbilling and embezzling the difference between the work actually done and the work billed for. Ultimately the practice owner/dentist is responsible but in a busy practice it's easy for stuff like this to fly under the radar.
When I was on the state peer-review committee we saw a few front desk financial coordinators go to prison over stuff like this, often they are repeat offenders and the change jobs when they suspect their boss is getting suspicious, only to do the same thing at their new job. In my practice we have had a forensic accountant go thru our books and billing practices a couple times in the past to look for stuff like this, amazing how skilled embezzlers can be.
Again just a couple more thoughts, it does sound like this was more blatant from your description.
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